LONG BUSINESS NAME PLACE ERROR LONG ANIMAL NAME ACTIONING ERRORYour program should never include either of the ERROR values in the output.
cout << "quite dead. When I tried to return it, the clerk said that it was" << endl;would be easier to read if it were
cout << "quite dead. When I tried to return it,"
<< " the clerk said that it was" << endl;
string animal,
location;
int main() {
These are called global variables and are a problem. Don't do this.